@Ohmboy just a suggestion.
You may want to lock the NO thread and force the OP to engage the general community
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The story of its creation is false and being walked back little by little.
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The customer service is…according to @ToneDeafMonk Penon didn’t even know my set had any issue because the OP never passed it on to them. He also went ghost essentially right after I posted my opened NO pic. It’s been 3 months for me.
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It will hapen again with a new set and same folks.
There are so many good sets without all this extreme bullshit
The guy typed more words about a trip to earphone shops than answering questions