Iād like to take this chance and tell you about an amazing experience I had with guys from a company called Audeze
I lost a very expensive pair of headphones among other stuff when hurricane Ian hit Florida not too long ago. Due to the nature of my work, I was absent when that happened, but, with the help of friend, I managed to retrieve my stuff, and then we put enormous effort into desperately trying to revive the equipment by rinsing it in distilled water, and what notā¦ Of course, having been exposed to saltwater for two days ā there wasnāt much we could do.
Then came in the guys from Audeze. I addressed them by email seeking counsel and asking them to take the headphones in for inspection. I just wanted to know if there is any hopeā¦ But the guys went above and beyond. They offered to replace them with a brand-new pair. I was: ālike, what? Are your for real? Someone please pinch me, am I tripping or dreaming!ā, but the guy on the other side replied: āYouāre coolā¦ Live long and prosper. āā¦ I honestly wasnāt sure if it is going to happen, but then, one day, my friend texted me I got a package, and it says Audeze on the box!
I mean, cāmon, who does that? Who replaces 5K$ pair of cans for you just because: "We have no problem taking care of few of our customers. "?
Sincerely, it is not like I am buying gear from them every month, so they are looking to keep my cash flowing in. I just bought something that should last me a 10+ years and most likely I will not buy anything else in a while, if everā¦
Look, those guys spitted out that kind of money on me (me=nobody), clearly without any reasonable expectation that it is going to bring them profit in the long run. They just did it because they care. Like, there is someone over there that genuinely cares. I mean, cāmon, how often do you stumble upon a company that cares? No profit is involved!
If you want a good pair of headphones, a truly blissful experience that is going to give you many, many hours of unique sensation by reproducing music in a way that you couldnāt imagine before. It will take away stress after a long day, and if you incorporate music listening into your daily routine, you will be a happier person.
Buy from these guys!
Buy from someone that treats clients with respect and cares about them these guys will have you covered.
They will be there for you when the need arises.
Thank you Audeze, you made my year!