Downloaded app, find out it can’t be translated to English, can’t navigate through anything.
Everything about this product turns into a convoluted mess. I don’t think I’ve had a worse product experience in my life. You can tell this Anson guy that if you get the chance. And to learn how to design a volume knob.
Sorry for the tone but I’m just extremely annoyed.
Thanks for your help tho🙏 I’m giving up on this POS.
Same here, but I use screen translator so it eased some pain 
I understand your feelings. I will be the same…
Did you create an account via your PC?
After your create the account login through the app on your phone, then click on this link 4.0嘻ER2rXq1I73F哈 https://m.tb.cn/h.fXnDCSO?sm=412c88 德森瑞Honey H1 USBDAC解码耳放
will transfer you to Dethonray store.
Then click on this icon
After that u can chat with them.
BTW-I don’t speak or understand Mandarin, but I use Google translate so you could do the same 
You are super helpful, I might wanna ask you some stuffs on Taobao in the future if you don’t mind
Thank you… Sure, no problem 
I got in contact with some dude in the Taobao page. Hes offering to replace my unit 
even though I ordered from Hifigo.
Ur the MVP of the day @Godria
That’s awesome news… I am so happy for you
Somewhat controversial opinion…
Would I prefer to not have to EQ? Of course. But do I think virtually every headphone or IEM benefit from it? Yes!
For those who use an Android smartphone I can recommend the app “Poweramp Equalizer”. It’s the best I have found short of Viper4Android.
It looks like this
You can even set your frequency bands yourself and create a perfect EQ setting. EZ PZ!
With the setting in the picture, my Geek Wold GK10 is more enjoyable to listen to than my Audio Lokahi which is 5 times the price. They become utterly transformed once I dial up the missing subbass and dial down the mid bass.
There is a PEQ option in that app I believe. That is a better way to EQ than the regular EQ.
Does it need root? I remember reading one that said it needs it.
nope.
Nice, sadly I already have 5K to PEQ, but thanks for sharing.
Speaking of it, I would actually sharing this to those who needs PEQ 
I was counting on it
I don’t think it’s unsound to use EQ. It can really fill the gaps and holes of a product.
Of course there is some damage to the naturalness and resolution of the signal but it’s pretty much negligible unless you go apeshit with it.
My issue with EQ has always been that I hop sources and IEMs/Headphones too much that even with a good profile system on everything it becomes unwieldy really quick. Also I kinda enjoy the differences that every IEM/Headphone brings to the table, even when it is not my absolute preferred sound signature.
You can create EQ presets in the App. Just pick the preset for the current IEM that you’re using 
it literally takes 20sec and 3-4 clicks.
It is more creating the profiles for a dozen or so IEMs and a handful of headphones. On multiple computers, with different OSes… a few portable devices. Then if you factor in the different portable DAC/AMPs or dongles I use. It just becomes a hassle and one I don’t care enough to undertake.
Putting EQ stuff on Chris’s thread is stupid…how can you review sets if you change the goal posts everytime…makes no sense…eq is what you do when the missus is out
Glad to hear the taobao side will be able to replace this for you without additional cost. Yea my suggestion would be to use Google translate or any other app to help you communicate with the sellers if they don’t speak any English. If you face any issues that you can’t resolve via the translation app, you can PM me. I speak Mandarin and I’ve been using taobao for years. No promise I’ll be able to help much, but I can try
