Hifiman Customer Support is Offline?

Has anybody tried contacting Hifiman customer support in the last week or so? For some reason they seem to be offline or unreachable…

I exchanged a couple emails with them a couple weeks ago about an order and they are usually really responsive but in the last week, they have not replied to emails.

I tried calling their support number listed on their website (201) 443-4626 and the call seems to redirect to another number and I get a mailbox thats full… Anybody else having trouble reaching them?

Its really strange… They are usually one of the best for customer support

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@WaveTheory ???

I’m not aware of any issues. I haven’t spoken to my rep in the last couple weeks but that’s normal as I work through a wave of gear. I’ll ping him.

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All you headphone belong to us

but seriously -Yes, that is strange they have always been super responsive. I’ve not ever called them but via email no issues.

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