Kanto YU6 Speakers

I recently purchased some YU6 Kanto Speakers and when they arrived I set them up but no sound came out. I plugged the Aux into the TV no sound, via a laptop no sound. I then tried bluetooth still nothing. I tried all weekend to get these speakers to work as the light is on but can’t even get a static buzz out of them. Any advice on what is happening?

Im awaiting a response from the customer support team. I just want them to work or get them replaced.

Has this happened to anyone else? Or am I doing something wrong.

that’s a first. have you made sure the correct input channel was selected?