SMSL SU-8 just purchased but not powering on

So I just purchased the su-8. It was purchased from the US and I live in the EU, which is why I’m turning for help from you rather than return the product (not that simple).

Anyways, I plugged it in (after switching to 230V) and I get no sign of life. Nothing comes up on the display, nothing when I click/hold the power button. Same result after trying the remote. I know the remote is working, but I’m worried the DAC itself is faulty.

Anyone had a similar experience? And how did you go about solving it? Is it possible to fix it myself, or should I just bite the bullet and RMA it…

Thanks in advance for any help

you tried checking the fuse?