I recently purchased an ifi zen dac v2 in combination with the hifiman he400se.
I’ve always used gaming headsets prior, so I wanted to invest in a decent audio setup
however upon plugging it all in, it’s very underwhelming, not just that, i’m also having volume and clipping issues.
I initially thought the HE400SE had a defect, so I returned it and got a new pair, same issues. Then I thought the zen dac was defective, so I returned that and purchased a new, this time i got a hifiman sundara along with it in hopes of it being better
I am having the exact same issue again.
Im using the maximum volume possible. and it’s very quiet to me. It’s like having 50% volume while having it directly plugged into your pc, the audio quality is also not amazing me, i suppose it’s because the volume is so low
reinstalling ifi usb driver multiple times
different usb a to b cables
flashing newest firmware
tried every port on the back of my msi mag z390 motherboard (and reinstalled the usb driver after doing this)
multiple 6.3 to 3.5mm converters included with the zen dac and headphones
trying it on a mac book, windows laptop, 2 different desktop pc’s
disabling my onboard audio in bios
disabling every other audio source on my pc apart from the zen dac
i’ve tried all kinds of different audio services like
qobuz + roon combined with asio dsd256
when i turn on powermatch on the dac, it’s still quiet, not only that, any type of bass and the sound goes insanely distorted
i experience clipping aswell with powermatch off at max volume on the dac, but it’s not as bad as with powermatch on. for example i was watching a twitch stream and the ingame voice lines were distorted, along with gunshots
from what i’ve seen, this combination should run fine and it should also be plenty loud at around 60%
has anyone experienced this before or know any possible solutions? ive been down the rabbithole for almost 2 weeks trying to figure this out and i ran out of ideas. i doubt the zen dac or sundaras are faulty, i’ve had 2 units of the zen dac, and 3 seperate hifiman headphones
i’d appreciate any help