ARGH!!! I bought a pair of JBL! Tune 125BT back at the end of September and just over 3 months later they’ve up and died on me. and to make matters worse, JBL! doesn’t have a support portal for Canadian customers. you have to call or email…so I emailed them with a copy of my Amazon receipt and will hope for the best now. 
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That sucks but if you bought them through Amazon you should be covered by a 12 month guarantee 
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maybe where you are…but not in Canukistan. 
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Have you tried contacting amazon support? They are very good in Sweden as well. Give it a try if you havent.
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mmm…could try that. when I click on the issue button it takes me to an FAQ that has a little box below that says, ‘didn’t find your solution? reach out to the manufacturer.’ who has no CDN support portal.
you need to contact amazon themselves not the product company.
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yes…but I have to use trickery to contact support as no access is given through that particular order and, like I mentioned, Amazons website says contact the MFR if none of the support info they had helped.
If Amazon sold them?..then you are apart of Amazondom even Ice Hockey, Elks and Maple Syrup bow down to the one retailer 
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nope…just had a talk with one of their reps, who said ‘we do not have any replacement options for this, you must contact the manufacturer’ and then gave me their toll-free number. <_<
well, some good news…JBL! responded to my support email fairly quick, yad me fill abd submit an RMA form and then said to cut the cable, send a pic and send proof of purchase, again and a replacement will be shipped. I have 15 days from that email to respond.
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